Navigating through Chicago O'Hare International Airport (ORD) can be a seamless experience when you know what to expect, especially when flying with a premium airline like Turkish Airlines. Here, we cover all you need to know about the Turkish Airlines Ohare Airport Terminal, including the terminal layout, check-in process, available services, and more. This guide will ensure you have a smooth journey from start to finish.

Overview of Turkish Airlines at O'Hare (ORD)

Turkish Airlines operates from Terminal 5 at Chicago O'Hare International Airport. Terminal 5 is dedicated to international flights, making it a hub for global travelers entering or departing the United States. With easy access to immigration services, customs, and duty-free shopping, the Turkish Airlines Ohare Airport Terminal is designed to handle international passengers efficiently and effectively.

Detailed Guide to Terminal 5: Location and Layout

Terminal 5 is located on the far side of O'Hare Airport, separate from Terminals 1, 2, and 3. It serves all international flights, including Turkish Airlines, and houses multiple lounges, restaurants, and retail outlets. The terminal’s modern design focuses on convenience and comfort, with clearly marked areas for departures, arrivals, and transfers.

Features of the Turkish Airlines Ohare Airport Terminal (Terminal 5) include:

1. Dedicated security checkpoints for expedited processing

2. Duty-free shopping areas for last-minute purchases

3. Currency exchange and banking facilities

4. Lounges for premium passengers, including the Turkish Airlines Lounge

1. Online Check-In

Turkish Airlines provides online check-in services, allowing passengers to check in via the website or mobile app from 24 hours to 90 minutes before departure. Online check-in is recommended to save time at the airport, especially during peak travel hours.

2. Counter Check-In at Terminal 5

For passengers who prefer to check in at the Turkish Airlines Ohare Airport Terminal, there are dedicated check-in counters in Terminal 5. Passengers can complete the entire process, including baggage drop, at these counters. It’s advised to arrive at least three hours prior to departure for international flights to allow ample time for check-in, security, and boarding.

Check-in Counter Highlights:

1. Open three hours before flight departure

2. Closes 60 minutes before departure for international flights

3. Baggage drop-off available for passengers who have completed online check-in

3. Self-Service Kiosks

Self-service kiosks are available at Terminal 5, providing a quick option for passengers to print boarding passes and baggage tags without waiting in line.

Turkish Airlines Lounges and Amenities

Turkish Airlines Lounge

Located in Terminal 5, the Turkish Airlines Lounge provides an exclusive space for Business Class passengers, Miles&Smiles Elite members, and Star Alliance Gold members. The lounge offers a range of amenities, including:

1. Comfortable seating areas with privacy screens

2. Complimentary Wi-Fi

3. Lavish buffets with a variety of Turkish and international cuisine

4. Shower facilities for freshening up

5. Workspaces equipped with charging stations

Other Partner Lounges

Passengers who are not eligible for the Turkish Airlines Lounge may still have access to partner lounges, depending on their ticket class or loyalty program status. Check with Turkish Airlines for updated lounge access policies, as they may change based on capacity and membership status.

Security and Customs at Terminal 5

Terminal 5 has dedicated security lanes for international flights, allowing passengers to move quickly through the screening process. TSA Pre-Check is available, and passengers with Global Entry can expedite customs processing upon arrival.

1. Security Tip: Arrive early to account for potentially long lines, especially during peak travel hours.

2. Customs: After an international flight, passengers must clear U.S. Customs. O'Hare offers automated passport control kiosks to speed up the process.

Turkish Airlines Baggage Information

Turkish Airlines offers a generous baggage policy for its international flights. Here’s a summary of the main baggage policies for economy and business class passengers:

Economy Class:

1. Checked Baggage: Generally, one bag up to 23 kg (50 lbs)

2. Carry-On: One piece up to 8 kg (17 lbs), plus a small personal item

Business Class:

1. Checked Baggage: Two bags, each up to 32 kg (70 lbs)

2. Carry-On: Two pieces up to 8 kg each, plus a small personal item

Passengers should check Turkish Airlines’ official site for any baggage restrictions or additional fees.

Ground Transportation to and from Terminal 5

1. Airport Shuttle and Trains

O'Hare’s “ATS” (Airport Transit System) connects Terminal 5 with other terminals and the parking areas. Passengers can use the system free of charge, with shuttles available at regular intervals.

2. Taxi and Ride-Sharing

Taxis and ride-sharing services are readily available outside Terminal 5. It is recommended to follow signs for ride-sharing pick-up areas or taxi stands to avoid congestion.

3. Public Transit

Chicago Transit Authority’s (CTA) Blue Line train provides a cost-effective option for reaching downtown Chicago directly from O'Hare. Passengers need to transfer to the Airport Transit System to reach the CTA station from Terminal 5.

Conclusion

Flying Turkish Airlines from the Turkish Airlines Ohare Airport Terminal provides a premium experience with dedicated check-in, top-tier lounge access, and excellent services at Terminal 5. For a smooth journey, passengers are encouraged to complete online check-in, arrive early to navigate security and customs, and take advantage of the lounges and amenities.